Decreased Support Overhead
Imagine running an app with millions of people (some of whom have created not one, but multiple accounts). Now imagine having to respond to every single person who’s forgotten their password or is experiencing login errors. That’s a lot of energy devoted solely to resolving customer login issues.
But with the @platform, @signs provide a much-needed alternative to usernames and passwords, significantly lowering your company’s support overhead. No usernames or passwords equals less time spent troubleshooting each customer’s login woes, allowing your company to funnel its resources elsewhere.